For more questions, please contact us and we will get back to you shortly giving you peace of mind before your procedure.

FAQs

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I have a cold, do I need to cancel my appointment?

Mild coughs and colds do not require cancellation.  If you are having respiratory symptoms such as fever, or coughing with thick green or yellow sputum accompanied with fever please cancel your appointment.

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How long does the procedure take?

The colonoscopy takes approximately 30 minutes and requires between 30 – 60 minutes for recovery. Please arrange to have your relative or friend drive you 60 – 90 minutes after you arrival time at the clinic.

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What is your cancellation policy?

If cancelling (preferably 4 business days before the procedure date)-please call us from 8:00 am to 4:00 pm Monday to Friday and take note of our cancellation policy/fee as stated below.

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Cancellation with less than 4 day notice will result to a charge of $75.00. (Subject to change without notice)

Note: The Cancellation fee is in accordance with the Guidelines for Uninsured Services as expressed by the Canada Health Act.

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How do I prepare for my procedure?

Please refer to the detailed preparation instructions here.

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Can I resume all medications after my procedure?

Yes all medications can be resumed (how many minutes) after the procedure, unless otherwise instructed after the procedure.  If you have any other questions related to your usual medication please contact your primary care physician.

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Can I expect delays?

We aim to provide excellent service and be on time. Sometimes circumstances beyond our control cause a delay. We appreciate your patience in this regard.

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Is there free parking at the clinic?

Yes, our clinic location provide free and ample parking.

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What are the wait times once I am referred by my family physician for a procedure?

The West GTA Endoscopy clinic has short wait times of approximately 2 – 3 weeks.